Shipping & Packaging
Orders are dispatched within 24 hours of receipt of the order in he normal course.
The estimated delivery timeline is a) Metro cities: 3-5 working days & b) Non-metro cities: 6-8 business days.
Rest assured, all products are packed well and have long shelf life so you will have sufficient shelf life to enjoy your order when it is received.
For COD orders, the shipping timeline starts once the customer reconfirms their order on whatsapp/email/call.
In case we foresee a delay beyond the indicated delivery timeline, we will keep you informed on email. Please note that the orders are not dispatched on Saturday, Sunday, and on public holidays.
The standard timelines may increase for COD orders, which are individually confirmed with customers before the dispatch of each order (COD orders are not dispatched until confirmed from the customer side).
Also, please note that the standard timelines may increase due to festival rush/ local Covid restrictions / weather disruptions / local traffic disturbance and other such non-standard occurrences.
Each product is made at its place of origin so that the authentic local taste is maintained. And we use only the best available courier partners to deliver to your pincode so that the product reaches you fresh. Therefore, we have a nominal shipping charge of Rs.50 per order. This is applicable throughout the website.
Not a fan of shipping charges? Its super easy to save this Rs.50. We offer Free shipping on orders of just Rs.600 & above. So order for at least Rs.600 and get Free delivery.
*Inclusive of taxes
We currently offer Cash on Delivery facility for most pin codes. Basis the pin code entered in the address field, the system will display the availability of COD option at Checkout.
Please note that COD facility is charged at Rs.50. The COD charge does not change with the order value and it is a flat constant charge.
If you’d like to save on the COD charge, we advise you to complete the payment using UPI/ Paytm / Debit cards/ Credit card/ Netbanking.
As a standard process, COD orders are individually confirmed with customers before the dispatch of each order on whatsapp/email/call. (COD orders are not dispatched until confirmed from the customer side).
We recommend that you do not solely rely on the information presented here and that you always read labels, warnings, and directions before using or consuming this product. Also please note that while we have tried to accurately display the colors and size of products, the actual colors you see will depend on your electronic screen's settings and may not be accurate.
In case of any concerns, please write to us at firstname.lastname@example.org and we will do our best to address your concern. Please note that we will only be able to address concerns that can be factually or visually verified mutually by our team and the customer. We regret that we will not be able to materially address any concern that may pertain to a sensory nature of taste and smell as those are individual experiences but will certainly value and incorporate all such feedback for future improvement.